COVID-19 health and safety protocols
We ask that all visitors adhere to the following guidelines in order to help prevent the spread of the coronavirus.
1. Things to note when entering the museum
- Please use the hand sanitizer available at the entrance, reception counter, and other locations.
- We monitor the temperatures of visitors using thermography (and a non-contact thermometer if necessary) when they enter the building.
(Please refrain from entering the museum if you have a temperature of 37.5 ºC or higher.)
- Please do not enter the building if you:
- feel unwell
- have had a fever or cold-like symptoms within the past two weeks
- have visited areas or countries with widespread infections within the past two weeks
- If you have a face mask with you, please wear it.
- If you cannot wear a mask, please observe cough etiquette by covering your mouth and nose with a handkerchief or tissue when coughing or sneezing, and turning your face away from other visitors.
- There is hand sanitizer available for use in the restrooms as well.
- Please wash your hands with soap in the restroom.
In the exhibition rooms
- Please keep an adequate distance (about 2 meters) from other visitors.
- Please refrain from talking in the exhibition rooms and other areas whenever possible to prevent droplet transmission.
- Admission may be restricted in order to avoid congestion in the exhibition rooms. Please note that we may not be able to let you in if the museum is likely to be crowded.
What we do to ensure safety
- Please note that the museum staff will be wearing masks (receptionists and store staff will be wearing gloves as well).
- We regularly ventilate the building (by using the air-conditioner and opening the entrances of the exhibition rooms).
- Doorknobs, handrails, and other high-contact surfaces are disinfected regularly.
- Safety shields have been installed at the reception desk and the store to prevent the spread of droplets.
- Footprint marks are placed in front of the reception desk and shops, and markings are displayed at regular intervals in the exhibition rooms, so that visitors can keep an adequate distance from other visitors.
- Please note that the café and the book corner are closed for the time being.
- The Touch Art program, which allows visitors to touch some of the sculptures on display in the hall, will also be suspended for the time being.
2. Registration of contact information
In order to prevent the spread of coronavirus infections, we ask that you provide us with your contact information when you enter the museum, either by registering your e-mail address with the Hokkaido Coronavirus Notification System or by filling out a form.
We recommend that you fill out the form in advance and bring it with you when you visit the museum to ensure a smooth entrance.
Registration of contact information 1
Registration of e-mail addresses using the Hokkaido Coronavirus Notification System
Use your phone to scan the QR code posted at the museum when you enter the museum, allowing you to register your e-mail address on the screen that appears.
For more information on the Hokkaido Coronavirus Notification System, please click here.
Registration of contact information 2
Filling out the emergency contact information form.
You can download the form here.
The New Hokkaido Style Safety Declaration
The Hakodate Museum of Art, Hokkaido is committed to the "Seven practices".
1. We make sure that our staff members wear face masks and wash their hands.
- Ensuring hand washing, mask, and cough etiquette
2. We conduct thorough health monitoring of our staff.
- Making sure that the staff check their physical condition before coming to work.
3. We ventilate the facility.
- Ventilating the building using air conditioners and other equipment.
4. We regularly disinfect and clean the facility.
- Having alcohol disinfectant available
- Conducting regular cleaning
5. We make an effort to reduce physical contact.
- Ensuring social distance in exhibition rooms, and other places
- Displaying footprints at the reception desk, shops, and other places
- Installing plastic shields at the reception desk and the store
- Restricting admission
6. We also ask visitors to observe cough etiquette and wash their hands.
- Displaying notices in the facility or reminding visitors.
7. We work with local people to make our community more resistant to infections.
- We would appreciate the cooperation of everyone in the steps to prevent infections.
Infection Prevention Measures at the Hakodate Museum of Art
Efforts to keep the risk of outbreaks to a minimum
- We regularly ventilate the building by using the air-conditioner and opening the entrances of the galleries while taking care to keep the artworks in good condition.
- We ask visitors to refrain from talking in close proximity to each other in the exhibition rooms and other places.
- We implement the Hokkaido Social Distancing campaign to prevent the spread of COVID-19. (e.g. displaying the logo in the building and placing footprint marks on the floor)
We make an effort to keep an adequate physical distance between people (a distance beyond the reach of two arms) as well as observing cough etiquette, in order to prevent the spread of COVID-19 and protect the lives of loved ones.
Measures to prevent infections through droplets
- We ask visitors to wear masks and use hand sanitizer when entering the building.
- We caution visitors who are feeling unwell at the reception desk and on notices.
- The staff wear face masks (receptionists wear gloves as well).
- We disinfect doorknobs, handrails, and other high-contact surfaces regularly.
How to make a makeshift mask
- Tear the paper towel along the tear-off perforation line and fold it into 1.5-cm pleats.
- Put a rubber band on both ends of the folded kitchen paper and staple it.
- Unfold the kitchen paper and put the rubber bands on both ends over the ears.
- Adjust the position of the rubber bands so that the mask fits the size of your face.
Source: Disaster Security Section, Disaster Control Division, Tokyo Metropolitan Police Department. "Making a simple mask with paper towels" (from the Tokyo Metropolitan Police Department website)